Legal
Email Communication Policy
At Gavrilo Invoice, we believe email should be useful, not annoying. This policy explains exactly what emails we send, why we send them, and how you can control what lands in your inbox.
1. Types of Emails We Send
Account Verification
One-time, on registration
When you create an account, we send a verification email to confirm you own the email address. This is required to activate your account.
Password Reset
On request
If you request a password reset, we send a one-time email with a reset link. We only send this when explicitly requested from the login page.
Invoice Notification
Per invoice sent
When you send an invoice to a client via email, you receive a confirmation notification. You can disable this in Communication Preferences.
Payment Reminder
Automatic, for unpaid invoices
If you enable payment reminders (Pro plan), we automatically send reminder emails for invoices approaching or past their due date. You can configure or disable this in Settings.
Account Deletion
On request
When you request account deletion from Settings, we send a confirmation email with a secure deletion link. This is required to complete the deletion process.
2. All Emails Are Transactional
Every email we send is directly related to your use of the service. We do not send marketing emails, newsletters, promotional offers, or third-party advertisements unless you explicitly opt in. By default, you will never receive marketing communications from us.
3. Your Control Over Emails
You can manage your email preferences at any time from Account Settings → Communication Preferences. You can independently toggle:
- Invoice notifications — confirmation emails when you send an invoice
- Payment reminders — automatic reminders for invoices approaching or past due (Pro plan)
- Product updates — optional updates about new features and improvements (opt-in only, off by default)
Please note that certain essential transactional emails — such as account verification and password reset — cannot be disabled, as they are necessary to secure your account and fulfill your requests.
4. No Purchased Email Lists
We never purchase, rent, or trade email lists. Every email address in our system belongs to someone who intentionally created an account with us. We do not scrape email addresses or collect them from public sources.
5. No Third-Party Sharing
We do not share your email address with third parties for any purpose outside of delivering the Service. The only exception is our email delivery provider (AWS SES), which processes emails on our behalf — your email address is not used by AWS for any independent purpose.
6. Questions
If you have any questions about this Email Communication Policy, contact us at support@gavrilo.web.id.